We gladly accept Returns and Exchanges .


We offer 15-days hassle-free return for your swimsuit! 
Simply email us at using the e-mail address used to order the swimsuit to get the exchange/return instructions. 
 *If a customer fails to contact customer care before shipping their items back, Visual Mood Ltd. reserves the right to deny on said package(s). The package will be held with no refund processed. 
*Visual Mood Ltd. do not currently offer returns/exchanges on any international orders(outside Canada & USA). 

The following items cannot be Returned or Exchanged


We only ask that the following requirements are met:
- Item/s not in original condition or without returns card and hygiene seal remaining in place.
- Item/s have been worn, washed or altered in any way.
- The care label should only be cut when you are ready to wear your swimsuit. We don’t accept returns/exchanges if the care label is cut.
Unfortunately, we cannot accept any returns that do not meet above requirements. 
We would issue partial refund or no refund regarding swimsuits condition. Please carefully deal with the package.

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